Gold CRM · Complete jewellery business software
Your entire jewellery store.
Right in your phone.
From barcode billing and live stock to savings schemes, gold loans, WhatsApp marketing, double-entry accounts and advanced reports—run it all from one connected system.
One connected platform for the complete jewellery workflow
One connected operating system
Every important jewellery workflow, together.
Gold CRM is not just a customer list. It connects the counter, catalogue, inventory, customer relationships, finance and lending so the entire store works from the same live data.
Your complete store, fully on phone
Install and use Gold CRM comfortably from a phone. View live sales, collections, stock, customer balances and metal rates wherever you are.
- Mobile-first, installable experience
- Live store dashboard
- Daily 24K, 22K and silver rates
- Controlled login access
Catalogue, stock and barcode workflow
Build a visual jewellery catalogue with photos, SKU, category, purity, weight, HSN, GST and price. Generate labels individually or in batches.
- Custom categories and subcategories
- Live stock movements
- Generate and print barcode labels
- Scan barcodes using the phone camera
Customers, orders and payments
Maintain complete customer profiles and create orders directly from catalogue items. Link every receipt to its order and see paid, partial and outstanding balances live.
- Customer IDs, GSTIN and notes
- GST-ready order creation
- Print and PDF documents
- Payment and balance tracking
Fully custom jewellery savings schemes
Create your own 10+1, 11+1 or completely custom plans with buyer and jeweller instalments, limits, grace days, eligible products and terms.
- Member enrolment
- EMI and receipt ledger
- Maturity and redemption tracking
- Jeweller benefit configuration
Direct WhatsApp marketing engine
Turn festivals and relationship moments into targeted campaigns using reusable, personalized messages and branded product catalogue templates.
- Indian festival calendar
- Birthdays, anniversaries and family events
- Payment and order-ready reminders
- Draft, scheduled and send history
Mortgage and EMI management
Manage gold-backed loans from valuation to safe release, with pledged jewellery details, flat or reducing interest, instalments and collections.
- Gold collateral records
- Automatic EMI schedules
- Due and overdue visibility
- Loan receipt and transaction history
Double-entry accounting and GST
Orders, receipts and mortgage activity flow into live books automatically. Record purchases, expenses and other income without maintaining disconnected accounts.
- Automatic journal posting
- Trial balance
- Profit & loss and balance sheet
- Transaction register and CSV/Excel export
Powerful report generation
Generate operational, sales, customer, inventory, mortgage and financial reports for all records or a selected customer, product or date range.
- Excel and PDF export
- Client and product sales
- Orders, payments and outstanding
- Inventory, loans, schemes and financial statements
Designed for work on the move
Real store control.
No desktop required.
Use the same live system at the counter, in the office or while away from the store.
And the everyday essentials
Built around how a jewellery store actually runs.
Supporting records and quick actions stay connected to the same customers, products and transactions.
Vendors & karigars
Maintain suppliers, artisans and business partners with contact, address and GST details.
Live business intelligence
See sales, collections, outstanding, stock and customer totals from one command centre.
Fast counter workflow
Scan a product barcode with the phone, select the customer and create the order immediately.
Built specifically for jewellers
Purity, weight, metal rates, pledged gold and jewellery-specific workflows are native to the system.
Made to live on your phone
Open it anywhere.
Run every workflow.
These are real Gold CRM screens—not concept mockups. Every major part of the jewellery business has been designed for comfortable phone use.
Scan & create orders
Select products with the phone camera.
Visual product catalogue
Photos, purity, weight, price and labels.
Savings schemes
Plans, members, collections and maturity.
Festival campaigns
Plan messages around Indian festivals.
Payments
Live paid, partial and balance status.
Reports centre
Business intelligence on the move.
Marketing that knows your customers
Never miss the moments that bring customers back.
Plan direct WhatsApp campaigns around Indian festivals, birthdays, anniversaries, payment reminders and order updates. Personalize reusable templates, monitor accepted messages and keep a complete send history.
See the marketing engine
Complete platform
One system.
Every essential workflow.
Gold CRM brings the full jewellery operation together and can be introduced around the access and implementation needs of the business.
Gold CRM Professional
Everything your jewellery business needs to operate and grow.
- Complete mobile access
- All store operations and barcode tools
- Savings schemes and mortgage management
- WhatsApp marketing engine
- Double-entry accounting and GST
- Advanced Excel and PDF reports
See Gold CRM in action